Embajada de Australia

Consular Assistance

The Australian Embassy in Bogota is responsible for providing consular assistance, passports, and notarial services to Australians in Colombia and Venezuela.  

You can contact the Australian Embassy in Bogota on:

Australian Embassy
Edificio Tierra Firme
Avenida Carrera 9 No. 115-06
Oficina 2003
Bogotá, Colombia

(Access the building using the main entrance located in the courtyard adjacent to 7th Avenue just behind the Scotiabank building.)

Telephone: +57 601 657 8030

Email for consular, notarial and passport enquiries: [email protected]. Please bear in mind that this mailbox is not monitored outside of business hours.

General office hours: Mon-Fri  08:30 to 17:00

For 24-hour consular emergency assistance, contact the Consular Emergency Centre on:

  • Within Australia: 1300 555 135
  • From overseas: +61 2 6261 3305

You can also call the Embassy at +57 601 657 8030 and choose the option to be redirected to the Consular Emergency Centre.

Consular services charter

The Consular Services Charter provides a high-level overview and information on consular services. The Australian Government will do what it can to help Australians in difficulty overseas, but there are legal and practical limits to what help we may be able to provide. Please see the relevant section of the Consular Services Charter for more information.

Personal information provided to the Department of Foreign Affairs and Trade (DFAT) is protected by law, including the Privacy Act 1988. We may collect, use and disclose your personal information, including to overseas recipients where we reasonably believe it is necessary, to provide You with consular assistance. Important information about the privacy of your personal information is contained in our Consular Privacy Statement, which you should read and understand. Copies of the Statement are available on the DFAT website or by requesting a copy from the Department.


In addition to Australia’s travel advice on Smartraveller and COVID-19 advice from Australia’s Department of Health, please find information from the local authorities here: https://www.minsalud.gov.co/Paginas/default.aspx 


Colombia is becoming an increasingly popular destination for surrogacy agreements. If you plan to take part in commercial surrogacy arrangements, be aware of all legal and other risks involved.

Although it is not illegal, surrogacy is not regulated by Colombian law. We suggest you get independent legal advice. 

Research prospective clinics and agencies to ensure that you’re dealing with a reputable organisation. The Australian Embassy can’t provide legal advice about surrogacy or information on clinics.

You may need to spend a significant amount of time in Colombia before and after the birth. The processes required to obtain Australian citizenship and an Australian passport may take up to 9 months. You need to be prepared to stay in Colombia during this time.

Please bear in mind that commercial surrogacy is a crime in all Australian states and territories, except the Northern Territory. In the Australian Capital Territory, New South Wales and Queensland it’s illegal for residents to enter into international commercial surrogacy arrangements.

The Smartraveller website has important general information on international surrogacy.

For information on Australian citizenship or Australian visa requirements for children born overseas, see International Surrogacy Arrangements on the website of the Department of Home Affairs.

Once the child has acquired the citizenship, you may a apply for a passport at the Australian Embassy in Bogota. The passport application lodgement process is the same with any child application, except that in addition to those requirements you also need to provide a

B4 – Child born through surrogacy (PDF 190.88 KB)


Unless the child has held an Australian passport in the past, you also have to present documentary evidence of the surrogacy, such as a surrogacy agreement or a foreign court order. Any foreign-language documents need to be translated in full by an approved translation service.

More information on passports can be found at the APO website.

Travel advice and subscribing for updates

Stay smart while you’re travelling. Be informed. Be prepared. Visit smartraveller.gov.au for travel advice and tips and to register your travel plans.

Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel. Subscribe to receive travel advice updates – by simply supplying your name and email address – straight to your inbox.

You can now also subscribe to the new SMS service – by supplying your mobile number – to receive critical alerts in the event of a crisis overseas.

In a crisis, Smartraveller will activate a crisis page on its website. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.

Visit www.smartraveller.gov.au to subscribe or connect with Smartraveller on Facebook and Twitter.

For more information on the changes, visit www.smartraveller.gov.au/changes.

Living Overseas (useful external links)

Former residents

The gateway to information about Australian benefits, payments and services .

Returning to Australia

Handy information for Australians or residents returning from the holiday or moving back to Australia.

Taking cats and dogs to Australia


For general information on Australian elections, enrolment and voting while overseas, visit the Australian Electoral Commission (AEC) website: https://www.aec.gov.au, or contact the AEC by calling +61 2 6160 2600 or emailing [email protected]. You can also follow the AEC’s Twitter account: @AusElectoralCom.

Visiting our offices during covid-19

  • You must have an appointment to visit our offices.
  • If you have a fever, cough or any COVID-19 symptoms, please reschedule your appointment.  Please do not attend our offices if you are ill or if you have had recent exposure to someone who is ill.
  • Please do not bring friends or family members to your appointment.  If you are applying for a child passport, both parents are welcome to attend.