Embajada de Australia

Passport services

Passport application interviews at the embassy are offered by appointment only. 

Passport appointments are available Monday, Tuesday, Thursday and Friday, 09:00 to 12:00. To make a passport or notarial services appointment, please visit the online booking page for Bogota.

For information on lost or stolen passports, click here. To report it, please call us at +57 6016578030 or send us an email at [email protected].

For information on how to apply for an Australian Passport visit www.passports.gov.au

How to apply

Please follow the steps below to renew or apply for your Australian passport while in Colombia. 

All applications must be lodged in person. There are no exceptions, even if you have renewed by mail in the past or if you live a long distance from our offices. 

Step by step instructions


1.  Fill out your application online at the global website.


You will need to create an account first. 

Once you have completed your application online, you can use letter size paper to print it. You may need to adjust your printer settings so that the top/bottom of the pages are not cut off (look for Shrink to Fit or Fit to Page settings). Chrome and Firefox users should pay particular attention to this, as it is common for pages to be printed with the bottom cut off if you do not manually adjust your print settings. 


2.  Sign and date your form using Australian Date Format (DD/MM/YYYY).


Make sure all sections are signed before your interview. Passport staff cannot witness signatures. Check there are no alterations to signatures or dates. Applications containing overwritten dates cannot be accepted. 

3.  Obtain two passport photos.


Carefully check the photo specifications as poor photos are the most common reason an application cannot be accepted.


4.  Prepare for your interview.                           


Review the Required Documents for your application and go through the checklist to avoid common errors. Check the requirements for name changestranslation of foreign documents and guarantors.


5.  Lodge your application in person at the Australian Embassy in Bogota


* All adult applications must be lodged in person.

* For child applications, at least one parent (or person with parental responsibility) must lodge the application in person. It does not matter whether the lodging person is an Australian citizen.

* Children aged 16 and 17 years old must attend the interview, together with at least one parent.

* Children aged 15 years and younger are not required to attend the interview.

* Book the appointment at our online booking page.


6.  Allow about 6 weeks to receive your new passport.


Current processing time is approximately 6 weeks.  If you have any questions, call the Embassy at +57 6016578030.



























Urgent travel

If you need to travel urgently, please advise your interviewing officer when you lodge your application. Please bring printed evidence of your need to travel (eg. a letter from your employer, medical evidence, airline tickets, etc). This evidence should be in hard copy form (i.e. not on your phone). 

You may be eligible for an Emergency Passport for an additional fee.  An Emergency Passport is usually issued within 2-3 working days after all requirements are met.  Some applications, such as child applications without full consent or for children born through surrogacy, require additional processing time. 

Please note that not everyone is eligible for an Emergency Passport. You should discuss your eligibility with your interviewer before making any travel plans that cannot be changed.

What is an emergency passport?

An Emergency Passport has four visa pages and the validity will be limited to meet your immediate travel needs. It does not contain a chip and cannot be used to enter or transit the United States under the Visa Waiver Program (ESTA)

Other countries may not accept Emergency Passports to enter. You should check with the embassy of that country if it can be used to enter. This also applies for countries that requires a visa. You should always check with the embassy of that country whether a visa can be issued in an Emergency Passport and if there is a minimum validity required for the passport.

Adding an emergency passport to your application

If you apply for both a regular passport and Emergency Passport at your interview, you can do this using the same application form.  No additional application form is necessary.

You must present the Emergency Passport to receive your Full Validity Passport. 

Can I add an emergency passport to my application later? 

Yes.  If your travel date moves up or your passport isn't ready in time for your travel, you can add an Emergency Passport to your existing application for an additional fee.  This option only applies to people whose regular passport applications are still in progress with our office and who need to travel urgently. 

To request an Emergency Passport be added to a current application: 

  • Send an email to us ([email protected]) about the nature of your urgent travel - please send this from the email address you listed on your application form
  • Provide the full name and date of birth for the person who needs the Emergency Passport (Note: you can only request this for yourself or your minor child)
  • Attach evidence of your upcoming travel (e.g. tickets or letter from employer)

Your request will be reviewed and if you are eligible for an Emergency Passport, your lodging office will email you a letter that you need to sign and return by email. You will also receive the payment instructions.

We recommend that you do this no later that 3-4 working days prior to your departure date (or longer if you need the emergency passport to be delivered to your address).  If you submit a request with less notice, we will make our best effort to issue your Emergency Passport before your travel however this may not be possible.  

For child applications without full consent or for children born through surrogacy, please allow additional time

Important Notice

All Australians citizens must lodge their passport application in person. We are not able to accept applications by mail or courier. This helps us to protect you, by protecting the security and integrity of your Australian passport. 

Please note that child applications should be lodged in person by a parent or person with parental responsibility for the child. The parent or person lodging the application is not required to be an Australian citizen, but will need to bring photographic proof of their own identity to the appointment.

Visiting our offices during COVID-19

  • You must have an appointment to visit our offices.
  • If you have a fever, cough or any COVID-19 symptoms, please reschedule your appointment.  Please do not attend our offices if you are ill or if you have had recent exposure to someone who is ill.
  • Please do not bring friends or family members to your appointment.  If you are applying for a child passport, both parents are welcome to attend.